Kvinta / FAQ
Questions, answered.
Answers about what Kvinta does, plans, refunds, your files and your account.
What does Kvinta do?
It turns a request into a finished document: a letter, an email, an essay, a report, an article, a story or a script. It asks the two or three questions that matter, researches the web where facts are needed and writes the whole thing with sources you can open.
Where do the sources come from?
From live web searches made for your request. Each citation links to the page it came from.
Can it work from my own files?
Yes. Attach PDFs, Word files, spreadsheets, photos or screenshots and it works from them.
Which languages does it write in?
Choose one of 19 languages for each document, or let it answer in the language of each message. The app’s own screens are available in 15 languages.
How much does it cost?
Starter $20, Plus $50, Pro $100 and Max $200 a month, in US dollars. Each plan includes a monthly usage allowance, and subscribers can add a $10 top-up.
How do the plans differ?
In how much usage each month includes, and in speed: Starter offers Lightning, Fast, Balanced and Thorough; Plus, Pro and Max add Research.
How do I cancel?
In Kvinta, open Settings and tap Manage subscription: on a phone or tablet it opens your App Store or Google Play subscriptions, on a computer the billing page of your web purchase. Plans renew every month until cancelled.
Can I get a refund?
Apple decides refunds for App Store purchases under its own rules. Request one at reportaproblem.apple.com. A refunded purchase’s remaining credit is removed. Refunds for Google Play purchases follow Google Play’s refund policies. Request one in Google Play or write to support@kvinta.ai. A refunded purchase’s remaining credit is removed. To request a refund for a web purchase, write to support@kvinta.ai. A refunded purchase’s remaining credit is removed.
Do my chats sync between devices?
Yes. Your chats and documents stay in sync on every device you sign in on.
How long do you keep my files?
Files you attach and files Kvinta creates are deleted from our servers within 24 hours of their last use, unless a request that needs them is still running or waiting for your answer. Your chats stay until you delete them.
Is my writing used to train AI models?
No. We do not use your documents to train models. We do not sell your data and we do not show advertising.
How do I delete my account?
Open Settings, scroll to the end, tap Delete account and type DELETE to confirm. Without the app, use the form on the account deletion page.